Not a good sign of the books-times. I worked here years ago, although it was a terrible experience. At the time the place was being run by this truly unpleasant, humorless person. It always felt to me like she was playing the part of a being a manager, from something she’d observed in a business school class perhaps, but she had no real talent for it. She’d assume this go-get-’em attitude except she was not encouraging or inspiring, she was petty and punishing, making otherwise passionate, engaged employees the least productive group I’ve ever seen.
All day long she’d have us move whole sections of books to one floor or another, or to one side of the room or another, always thinking she’d find the perfect arrangement, the one layout that would magically increase sales, and unfortunately this was the only play she had. She had no other ideas and did not welcome any of ours. The whole time I worked there I moved books up and down stairs and across the floor. Over and over and over. I wonder if customers picked up on the vibe-of-misery whenever they shopped there?
This is not a comment on Barnes & Noble, by the way. It was one brief period in one store which I am very sad to see go. Ha! You can see me taking the shot. I don’t always to remember to make sure I’m not in the reflection.